Think of telemedicine (sometimes referred to as “telehealth”) as a kind of virtual doctor’s appointment, in which you talk to a health professional by using your phone, smartphone, tablet or computer. You’ll speak with a certified expert, describe your symptoms, ask questions...just like at a typical in-office appointment.
It may cost you nothing. Many health insurance plans cover telemedicine visits related to COVID-19 in full – which means you would not pay anything out-of-pocket. Please contact your health insurance plan for details; you can visit their website or call the customer service phone number listed on your ID card.
Each service may be slightly different, but typically, at the end of your virtual visit, a health professional will give you advice, offer a diagnosis or refer you for care or testing. If appropriate, they may even call in a prescription at your local pharmacy.
You may be able to access telemedicine services for no cost or low cost. Try searching by hospital or doctor on this site, and then ask the telemedicine service for cost details.